Q: What is Escape Room?
A: Escape Room is a live interactive game. You have 60 minutes to try to Escape from a themed room. Find hidden objects, search for clues and solve the puzzles to try to make your Escape! It is an adventure, a memory maker and just plain ol’ FUN for anyone!
Q: What should I bring?
A: Just bring yourself and some friends and we will take care of the rest! We have a locked room for your group to store coats and other belongings. You are welcome to bring purses and smartphones into the Escape Room but pictures and videos are strictly prohibited.
Q: When should I arrive?
A: Please arrive at least 15 minutes before your scheduled game time. This will ensure you have enough time to get prepared for the room. Once the game starts we are no longer able to get additional players who arrive late into the game.
Q: What happens if I arrive late?
A: Unfortunately once an Escape Room game has started we are unable to let you into the live game room. There will be no reschedules or refunds given. Please remember your team is counting on you to be on time.
Q: How old do you have to be to play?
A Our games are designed for an adult mind. We do allow 13 years and up in select room themes with no adults. We do have family style games that younger ones ( 9 yrs+) can join in on the fun with parents. To get exact information for your personal situation plase call the ticket office at 586-745-7665. ALL INFANTS MUST BE IN A BABY CARRIER ATTACHED TO AN ADULT FOR THE ENTIRE GAME. NO EXCEPTION. NO STROLLERS ALLOWED IN THE GAME ROOMS.
Q: How long will I be there?
A: You have 60 minutes to try and escape the Escape Room. Some groups succeed and some do not! The time you are at the Escape Room facility will depend on if you escape or not and how long it takes your group to escape if you are successful. You should plan on being at Escape Room for up to 1 ½ hours total. Make sure to arrive at least 15 minutes before your game time.
Q: How many people do I need in my group?
A: Depending on the game room you can have 4 - 36 players. We also can set up competitions for larger group sizes of 14-36 players. We can host multiple games at the same time so if you have any questions regarding a large corporate event such as a teambuilding exercise, family reunion, graduation party, etc please call us for specific details and we will be happy to help you.
*YOU MUST BOOK THE MINIMUM AMOUNT OF TICKETS A ROOM HOLDS TO RESERVE THE DATE. YOU CAN ADD ADDITIONAL TICKETS ON AT THE DOOR MAXING OUT AT THE MAX NUMBER OF PLAYERS THE ROOM YOU HAVE RENTED HOLDS.
Q: How much does it cost?
A: 1-12 tickets $27.00/ ticket
14+ tickets = $25.00/ ticket
Q: Am I really locked inside of the Room?
A: Well…we would lock you in if we could, but we can’t! Escape Room has the ability to make it seem as though you are locked in with only one way out but in reality if there was an emergency situation your group would be able to exit the room. We are watching your game on camera for the safety of all members of your group at all times. Your safety and a fun experience is our top priority!
Q: Is there anything scary about the Escape Room?
A: No, there are no spooks or scares during your experience at the Escape Room. Just a whole lot of fun!!
Q: I can no longer attend the Escape Room on the day and time I purchased my ticket. What should I do?
A: Unfortunately we do not offer refunds for purchased tickets. Please try to find a friend or family member to be a replacement player for your group. You may also try to sell your tickets on our Facebook page (at your own risk) for players looking for tickets to your specific day and time!
Q: What if we can’t figure out one of the puzzles or we feel “stuck “ ?
A: We have the ability ( In a fun way ) to help you along by giving you an additional hint on what we feel your group may need help with along the way. We have Escape Room game masters watching in on your game to make sure you have the most fun possible during your time at Escape Room.
Q: I want to receive information on Escape Room such as finding out about new Rooms and joining contests and giveaways. What should I do?
A: Like us on Facebook and check back periodically to hear about any updates, promotions and giveaways from Escape Room. Remember to comment and share to stay an active member of Escape Room to receive our posts on a regular basis. We appreciate you leaving a rating and feedback if you had a great time at Escape Room and we will look forward to locking you up!